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Privacy policy

2 November 2025 by Perfect Place

Last update : November 2025

1. Purpose of the policy

This policy describes how Perfect Place Project collects, uses and protects your personal data in accordance with the RGPD (EU 2016/679) and Data Protection Act.

2. Data controller

Perfect Place Project
Represented by Laurence Ellia
✉️ l.ellia@perfectplaceproject.com

3. Collected data

  • Last name, first name, e-mail address, telephone (contact/reservation forms)
  • Login data via Google Login (name, e-mail, profile photo)
  • Browsing data (IP, cookies, anonymous Google Analytics statistics)
  • Content exchanged via IA AIP Chat assistant (ChatGPT / OpenAI / Pinecone)
  • Messages and files submitted via Gravity Forms

4. Purposes of processing

  • Respond to contact and quotation requests
  • Ensure communication with users
  • Analyze site traffic and improve the user experience
  • Provide an AI-based conversational assistance service (AIP Chat)
  • Enable login via Google Login (use limited to profile and e-mail data, without sharing with third parties)

5. Tools and services used

Tool / Supplier Usage Location Policy
Infomaniak Network SA Site hosting Switzerland infomaniak.com
Google Analytics Visit statistics USA / EU policies.google.com/privacy
Google Fonts Typographic loading United States policies.google.com/privacy
Google Identity Services Google Login USA / EU policies.google.com/privacy
Gravity Forms Contact forms EU gravityforms.com/privacy
OpenAI (ChatGPT) Processing AI queries United States openai.com/privacy
Pinecone Indexing and conversational memory United States pinecone.io/privacy

6. Data processed by AI (AIP Chat)

The AIP Chat assistant uses the services of’OpenAI (ChatGPT) and Pinecone.
The messages entered may be processed by these service providers in order to provide a relevant response.
No commercial or advertising use is made, and exchanges are not public.

7. Legal basis for processing

  • Explicit consent (forms, cookies, AI)
  • Legitimate interest (service improvement and security)

8. Shelf life

  • Commercial data: 3 years after last contact
  • Cookies: up to 13 months
  • Anonymized logs: technical security period

9. Security

Perfect Place Project and its service providers take all necessary technical and organizational measures to protect personal data.

10. Your rights

In accordance with the RGPD, you have the rights of access, rectification, erasure, portability and opposition.
You can also file a complaint with the CNIL (www.cnil.fr).

To exercise your rights : l.ellia@perfectplaceproject.com

11. Cookies

The site uses cookies to operate, measure audience size and improve navigation.
You can manage your preferences via the dedicated banner on your first visit.

12. Data transfers outside the EU

Some services (Google, OpenAI, Pinecone) may involve a transfer to the United States.
These service providers apply the standard contractual clauses approved by the European Commission guaranteeing a level of protection equivalent to the RGPD.

13. Contact

If you have any questions about data protection :
✉️ l.ellia@perfectplaceproject.com
📞 +33 6 26 39 19 07

Cookie policy

 

What are cookies?

 

How do we use cookies?

 

Types of cookies we use

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

 

Manage cookie preferences

Consent preferences

You can change your cookie settings at any time by clicking on the «Consent preferences» button above. This will allow you to return to the cookie consent banner, update your preferences or immediately withdraw your consent.

In addition, different browsers offer different methods for blocking and deleting the cookies used by websites. You can adjust your browser settings to block or delete cookies. Below you'll find links to support documents on how to manage and delete cookies on the main web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you use another browser, please refer to its official documentation.